When a guarantee extension is taken out Allianz Partners assumes all repair and spare parts costs within the scope of the manufacturer’s guarantee and those terms and conditions of insurance that come outside the manufacturer's guarantee period.
Facilitating your daily life
For over 40 years, we´ve been providing peace of mind at home through our comprehensive home assistance, claims management & Easy Living services. Our Home and Easy Living services are actively present in more than 21 countries, serving more than 200 business partners around the world and handling more than 2 million cases and 6 million calls per year. We are unique because of our deep knowledge of the industry, extensive data availability and wide expertise in customer care and our wide network of providers who can deliver quick high-quality services. Our digital capabilities are significantly enhancing the way we engage with our customers.
We provide a wide range of services to protect and facilitate the daily lives of customers and their families, specifically when facing challenging situations which affect health, finance, or possessions. We offer peace of mind, and believe that it’s the combination of digital solutions with services and the human touch offered at key moments of customers’ lives that truly build exceptional experiences.
Local solutions in Switzerland
In cooperation with partner companies Allianz Partners Switzerland creates useful insurance offerings in the electronics and household sector for which there is genuine need in the market. The success reaffirms our determination to actively look for new and practical solutions for our customers.
Home and living insurances
Garantee extension
All-risk cover for electronic devices
The attractive all-risks cover for electronic devices can be taken out for all mobile devices (laptops, tablets, cameras, games consoles, etc.) and includes insurance cover in the event of damage as a result of being dropped or due to water or humidity, short-circuit, robbery, theft or break-in. In addition, the insurance can be augmented with a guarantee extension.
Household-protection
Allianz Partners organises any action that needs to be taken, e.g. provision of suitable tradesmen or security firms when an emergency arises at home due to fire, natural hazards, break-in or water-related events, as well as glass breakages.
In addition to the complete Allianz Partners Switzerland product range, financial service providers such as banks, insurance companies and brokers also enjoy very specific additional benefits. We can tailor these individually to your personal needs.
Credit- and customer cards
We aren’t content with just including classic travel insurance services such as cancellation charges or travel baggage cover with the credit or customer card. Innovative and practical additional benefits can enhance your product and create attractive added value for your customers. Examples of such additional benefits:
Concierge Service
You call us and we organise restaurant reservations, concert tickets, rental cars, flowers and much more for your customers. Quick and reliable - round the clock.
Medical advisory service
Medical experts provide 24-hour help for specific complaints or provide information on general health issues.
Credit and customer card blocking service
A single telephone call from your customer and all their registered cards are immediately blocked. Furthermore, we refund them any charges incurred for replacement cards.
Insurances in finance
Thanks to our tailored offerings, additional benefits and services you can create added value for your customers and make your classic insurance product stand out from those of your competitors. We recommend, for example, the following assistance services as a supplement to your product:
Medical Assistance
Organisation of patient transport and repatriation in the event of illness or accident while away.
Home Assistance
Protects your customers while away in the event of damage to their place of residence due to fire, natural hazards, water or break-in.
Auto Assistance
Organisation of and payment for breakdown assistance, towing, recovery in the event of a breakdown or an accident involving a motor vehicle driven by the insured person.
Organisation of patient transport and repatriation in the event of illness or accident while away.
Home Assistance
Protects your customers while away in the event of damage to their place of residence due to fire, natural hazards, water or break-in.
Auto Assistance
Organisation of and payment for breakdown assistance, towing, recovery in the event of a breakdown or an accident involving a motor vehicle driven by the insured person.
Broker
Our product portfolio for insurance intermediaries is structured in a clear and straightforward way. We offer you a diverse range of optional additional benefits, enabling you to score top points with your customers and create great sales potential. Here are a few examples:
Corporate Travel
For corporate customers who make frequent business trips. You can find more information here.
Travel insurances
Classic travel insurance for individuals and families.
Cyber cover for private customers
Comprehensive protection for internet offences.
For corporate customers who make frequent business trips. You can find more information here.
Travel insurances
Classic travel insurance for individuals and families.
Cyber cover for private customers
Comprehensive protection for internet offences.
For more information, please visit the Allianz Partners Group corporate website:
Partnering to enhance peoples lives
We offer the most comprehensive range of home related products and services, utilizing empathic agents, digital solutions and premium home and living services to deliver exceptional customer experiences. Our intuitive products and end-to-end services provide digital, hyper-personalized, embedded solutions that offer peace of mind to our partners and their customers. We promote and cultivate long lasting relationships with our partners, based on trust and technical consistency.