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Important messages

War in Israel and Surrounding Region

Given the recent unrest in Israel and surrounding areas, travelers are advised to stay informed about flight statuses and potential travel disruptions due to the ongoing violence.  If you are planning to travel to Israel or the surrounding countries, we recommend contacting your travel company to ensure trip status and possible changes or alternatives.

We remind you that loss resulting from war or acts of war are generally not covered by many of our travel insurance policies, and we recommend that our customers refer to their policy documentation to review their specific terms and conditions.

For further information, contact your local Allianz Partners office: Worldwide presence and activities

Israël / Hamas conflict

We are deeply anguished by the violence taking place in Israel since October 7th 2023, and our deepest sympathies go out to everyone affected by the conflict.
Israel declared war on Hamas on October 8th  2023, and most foreign governments have enacted travel advisories against all but essential travel to Israel. Most international airlines have either suspended or delayed their flights into the country. 
We understand that our customers, whether in Israel or planning to travel there, may have questions and concerns about their travel insurance coverage. For customers who are due to travel to Israel in the coming days or weeks, we recommend contacting your airline or tour operator to review options. Acts of war are generally not covered by many of our travel insurance policies, and we recommend that our customers refer to their policy documentation to review their specific terms and conditions.
Customers who may be traveling to neighboring countries are advised to reach out to their travel company or tour operator regarding potential alternatives. Our customer service agents are available 24/7 to answer any questions you may have. The contact numbers can be found on our website.