To offer or provide you with our products and services we, namely AWP Australia Pty Ltd ABN 52 097 227 177 of 310 Ann St Brisbane, 4000, trading as ‘Allianz Partners, collect, store, use, and disclose your personal information.  We are responsible for ensuring your personal information is used and protected in accordance with applicable laws including the Privacy Act 1988 as amended from time to time. -  Personal information we collect includes, for example, your name, mobile phone number, business address, email address, as well as other information we collect through devices like ‘cookies’ when you visit our website such as your IP address and online preferences.

We use your personal information to offer and provide our products and services. We may also use it for product development, marketing (where permitted by law or with your consent, data analytics, research, IT systems maintenance and development, and for other purposes with your consent or where permitted by law.  We do not use sensitive information for marketing purposes or provide that information to any third parties for marketing.

Your personal information may be disclosed to third parties (some of whom are data processors) who assist us to carry out our business activities both inside and outside of Australia, such as, overseas data storage (including ‘cloud’ storage) and data handling providers, legal and other professional advisers and our related and group companies including Allianz. Some of these third parties may be located in other countries including in Europe, Asia, Canada, or the USA. 

We may, where permitted by law or with your consent, contact you by telephone, email, electronic messages such as SMS, and via other means with promotional material and offers of products or services from us and our related and group companies, and that we consider may be relevant and of interest to you. Where we contact you as a result of obtaining your consent, you can withdraw your consent at any time by calling us on 1800 023 767 or by contacting us – see contact details below.

When you provide personal information to us about other individuals, we rely on you to have first obtained the individual’s consent and have made them aware of the matters set out in this Privacy Notice.

You may also: (1) seek access to your personal data, and ask us about the data processing we use it for, and the parties to whom it may be disclosed; (2) ask us to correct and update your personal information.  

If you have a request or complaint concerning your personal information or about data privacy, please contact us at: Privacy Officer, Allianz Partners, PO Box 162, Toowong, QLD 4066, or email DataPrivacyAU@allianz-assistance.com.au or phone us on 1800 023 767 and ask for the Privacy Officer.

You can also contact the Privacy Commissioner at the Office of The Australian Information Commissioner, GPO Box 5218, Sydney, NSW, 2001, if you have a privacy-related complaint. 

For more information about our corporate privacy policy and handling of personal information, including further details about access, correction, and complaints, please visit our website at www.allianzpartners.com.au and click on the Privacy & Security link in the footer.

If you do not agree with the matters set out in our privacy policy or will not provide us with the personal information we request, please contact us to discuss.  However, we may not be able to provide you with our products. In cases where we cannot comply with your request concerning your personal information, we will give you reasons why.