Allianz Partners - UniMed

Travel Insurance

As Kiwis, we love to travel! Even the most carefully planned travel experiences can go unexpectedly wrong. Regardless of how careful you are, it is important to prepare for the unforeseen so that despite what happens, you can get on with enjoying your trip, knowing that help is only a phone call away.

So, we have teamed up with Allianz Partners to offer our Members a special discount for international and domestic travel insurance.

Allianz Partners offers different plans to help suit your travel insurance needs by providing varying benefits and limits. UniMed Members considering the purchase of a travel insurance policy should read the policy wording to check what is and isn’t covered.

For international and domestic travel please refer to the details below:

International (Leisure) Travel Insurance

We offer two international plan options:

The Essentials plan: Restricted benefits and lower policy limits
The Comprehensive plan: Higher limits and extended benefits

International policies offer the following standard policy features:

Selected cover* for epidemic and pandemic diseases such as Covid-19
Cover for medical and repatriation expenses
Emergency assistance provided 24 hours/7 days a week
Replacement cover for baggage items less than two years old
Dependent Children under 21 years covered at no additional charge
Rental vehicle excess cover
Missed Connection / Travel Delay
Loss of Deposits / Cancellation of Journey Paid in Full

You can also ask us for the following:

Increased cover for specified high-value items (Comprehensive only)
Cover for pre-existing medical conditions (Comprehensive only)

Your request will be subject to assessment, and if accepted, an additional premium may be payable.

Domestic Travel Insurance

We offer two domestic plan options:

The Comprehensive Plan
The Cancellation Only Plan

Domestic policies offer the following standard policy features:

Selected cover* for epidemic and pandemic diseases such as Covid-19
Cancellation of Journey
Medical, Emergency Dental and Funeral expenses (Comprehensive only)
Personal Baggage (Comprehensive only) Rental car excess cover (Comprehensive only)

*There is no cover for claims directly or indirectly arising from or caused by you commencing your travel against the New Zealand Government’s advice or against local government advice at your overseas destination.

*There is no cover for lockdowns, changes in government alert levels, quarantine or mandatory isolation applying to a population or part of a population. As with any travel insurance, disinclination to travel due to fear or change of mind is not covered.

You should consider the full Policy Wording(s) before making any decisions about this travel insurance policy.

Terms, conditions, limits, sub-limits, and exclusions apply, and these are set out in the Policy Wording(s). It is your responsibility to read and understand the Policy Wording prior to buying your insurance with us.

Click here to view the International Policy Wording or Domestic Policy Wording
The Policy Wording(s) detail the benefits, terms, conditions, limits, sub-limits and exclusions available under each plan option.

The New Zealand Government recommends that all travellers obtain comprehensive travel insurance.
Click here for further details.

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Remember to use promo code UniMed15 to get a 15% discount on your travel insurance.

Insurance Claims

To make a claim, please click here to be taken to the online claims portal.

As part of your claim, you may be required to:

provide supporting documentation such as original invoices, receipts, and other vouchers relating to your expenses or loss
produce your policy details
provide all the information we require so that your claim can be considered

Or alternatively, you can lodge your claim by calling Allianz Partners on 0800 800 048 (+64 9 486 0048 from overseas) and by submitting the fully completed claim form.

When you call, Allianz Partners require:

your name
your policy number
details describing your emergency
a contact phone number, including an area code

You may lodge your claim with the supporting documentation whilst travelling or upon your return to New Zealand. If you require assistance while you are away, please call our Emergency Assistance Team.

Contact Allianz Partners

Freephone within New Zealand

Phone Number: : 0800 800 048, Monday – Friday, 8.30am-5pm NZST

To Call From Overseas

For our Customer Care Team, Medical Assessment and Claims: +64 9 486 0048, Monday – Friday, 8.30am-5pm NZST.
For 24 Hour Emergency Assistance, reverse charge call through telephone operator: +64 9 486 6868

Email

Customer Care Team: help@allianz-assistance.co.nz
Claim submission/additional information: travelclaims@allianz-assistance.co.nz

Post

PO Box 112 316, Penrose Auckland 1642

This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (NZBN 9429035270157) under binder with and on behalf of Mitsui Sumitomo Insurance Company, Limited (NZBN 9429039809810, FSP Number 20661) (Incorporated in Japan) as the underwriter.

You should read the Policy Wording and consider obtaining independent legal or financial advice before making any decisions about this insurance. Terms, conditions, limits, sub-limits and exclusions apply.

Mitsui Sumitomo Insurance Company, Limited - Financial Strength Rating.

Mitsui Sumitomo Insurance Company, Limited has a financial strength rating of A+ (Stable) given by S&P Global Ratings.

The S&P Global rating scale in summary form is:

AAA (Extremely Strong)

AA (Very Strong)

A (Strong)

BBB (Good)

BB (Marginal)

B (Weak)

CCC (Very Weak)

CC (Extremely Weak)

R (Under Regulatory Supervision)

SD (Selective Default)

D (Default)

NR (Not Rated)

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.

Further information on the S&P Global ratings is available here.

Allianz Partners Travel Insurance